Friday, January 23, 2009

Going offline soon...

We are scheduled to go offline some time today. We are changing our ISP in hopes of a much better internet connection. Internet is more important to our family than TV, though I hope to enjoy the video service as well.

If you are looking for us, but don't see us, we are probably offline, but hope to return soon.

Update 12/24: Well, it's 6:30 right now, and Internet is still up. I suppose the termination could be automated and take place this evening. More likely that it's Christmas eve and the work order didn't get processed. We'll see what happens by tomorrow morning.

It's now 10:20 and the Internet is still available.

Update 12/25: Christmas day and we are still on-line. Now I must wonder if I will have to call on Friday and get it terminated. I was hoping that I might be with the new ISP by Christmas with minimal downtime. Worried now that down time will impact kids school work.

Update 12/26: Still on-line. Think I will have to contact Earthlink.

Update 12/27: Called AT&T to see what was going on. It would "take a couple of days" for the DSL to stop working in our house, like the signal is latent in the line and slowly draining out. Then it would "take a couple of days" for the line to clear entirely; latent DSL signal slowly dripping out of the central office perhaps. We can order whatever we want after all the DSL goodness has left our presence.

Update 12/28: Still on-line.

Update 12/29: Late on 12/28 our DSL connection stopped working because my log in ID was terminated. The DSL modem still indicates we have an active DSL signal on the wire, so not sure what impact that will have for ordering the new service.

We are no longer available on-line and will have limited access to internet and e-mail.

Update 1/1: We have arranged to use our neighbors Internet via Wi-fi while waiting for ours to get straightened out. We should be around a bit more.

Update 1/9: I had to call Earthlink today to get them to actually disconnect the DSL off our phone line so the signal will drop off and we can order/install the U-verse. They said they are working on it today and it would take 2-3 business days to drop off the line.

On the other hand, we are seeing how stable our neighbors DSL is as compared to what we had. Incredible difference. Hope our new service is up to par.

Update 1/19: Finally, after several phone calls to Earthlink, we have had our DSL completely terminated. After some discussion with my father in law, we have decided to stay with DirecTV, so have ordered AT&T DSL which is due to be online this Friday, Jan 23. If the AT&T DSL does not meet our expectations, then we will once again consider the U-verse with fiber optic connections.

Update 1/23: I had to call AT&T again today. The order had not been processed yet. Further, we are only able to get 1.5MB at our current location. Should be hooked up by Wednesday.

Update 2/1: Today I am finally seeing a 1.5MB connection. Definitely wish it were faster, but if it just proves to be stable, I think I can live with it for now. I'll be keeping my eye on it.


I'm redating this entry so that is stays on top until my running commentary is done. Please find regular blog entries below.

3 comments:

2TooManyHats said...

LOL at the latent DSL - shoot if the DSL was that good where it left latent dripping goodness days later maybe we would have kept it - why don't they teach the people that man the phones anything?

The Muse said...

I feel like we are on a NASA countdown!

Bobbie42 said...

wow - maybe it's time to find out what kind of dsl the neighbors have. :-)